Care Management Support Assistant-Work at Home Humana [Service] Florida

  • Full Time
  • Florida
  • Applications have closed

Website Humana

Humana is inviting applications for Care Management Support Assistant-Work at Home in Florida. Don’t miss the application deadline.

Brief Details

Organization: Humana
Sector: Service
Application Deadline:
Location: Florida

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Description

Description

The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Responsibilities

Work at home Florida only. St. Pete area preferred.

The preferred shift for this position is 9:00AM-5:30PM M-F.

The Care Management Support Assistant 3 Decisions are typically focused on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications

High School Diploma
Less than 2 years of demonstrated leadership experience
1-3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook
Administration support experience with familiarity with care and well-being resources
Ability to meet metrics and work independently
Preferred Qualifications

Associate or Bachelor’s Degree in Business or a related field
2 or more years of demonstrated leadership experience
healthcare industry experience
Experience with Microsoft Access

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