Humana is inviting applications for Care Management Support Assistant-Work at Home in Florida. Don’t miss the application deadline.
The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Work at home Florida only. St. Pete area preferred.
The preferred shift for this position is 9:00AM-5:30PM M-F.
The Care Management Support Assistant 3 Decisions are typically focused on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
High School Diploma
Less than 2 years of demonstrated leadership experience
1-3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook
Administration support experience with familiarity with care and well-being resources
Ability to meet metrics and work independently
Associate or Bachelor’s Degree in Business or a related field
2 or more years of demonstrated leadership experience
healthcare industry experience
Experience with Microsoft Access